Get in touch
Contact us
Contact us any time you have a question about a product, an order, or want to plan a visit to the shop. WhatsApp is usually fastest, but phone and email work well too — pick whichever is easiest for you.
Contact Kwemima Naturals in Ongata Rongai
Whether you're placing an order, asking about ingredients, or just want directions to the shop, contacting Kwemima Naturals is easy — pick whichever way works best for you below. Most people find WhatsApp the quickest way to reach us, especially for order updates or questions before checkout.
Visit us
Quickmart Building, Shop G8,Ongata Rongai, Kenya
Call or WhatsApp
+254 113 939 301Follow us
Contact us: frequently asked questions
How do I place an order?
You can order directly through our website, or contact us on WhatsApp at +254 113 939 301 and we'll help you from there, from checking stock to confirming delivery.
What payment methods do you accept?
We accept M-Pesa. If you'd like to check another payment option, contact us on WhatsApp before ordering and we'll let you know what's possible.
Do you deliver, and how much does it cost?
Yes — delivery areas, costs and timeframes are listed on our order & delivery terms page. You can also contact us on WhatsApp to confirm delivery to your specific area.
Are your products organic?
Yes. Our skincare and hair care products are made from organic, natural ingredients in small batches.
Can I visit the shop in person?
Of course. We're located at Quickmart Building, Shop G8, Ongata Rongai — come see and try the products.
What if my order arrives damaged or incorrect?
Contact us via WhatsApp or email at info@kwemimanaturals.ke with your order details and a photo of the item, and we'll sort it out. Full details are on our order & delivery terms page.